Systems built for trade businesses. More time doing what you want. Less time doing what you felt like you had to.

The Agency Agency designs and builds the CRM, automation, and follow-up systems that hands-on trade and home service businesses actually use, without replacing what already works.

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How a project runs

Five stages, from first message to a system running quietly in the background.

01

Enquiry

You reach out. We look at what you're already using before suggesting anything.

02

The call

A short call to map your systems, your volume, and where things fall through today.

03

Proposal

A written plan with a fixed setup fee, sent before anything gets built.

04

Build

The system gets configured against your actual tools, not a generic template.

05

Live

It runs in the background. You get a plain monthly check-in, not a black box.

Most trade businesses aren't missing customers. They're missing a system to keep track of them.

Jobs get won by word of mouth and lost by a follow-up nobody sent. A review nobody asked for. An estimate that sat in an inbox for a week. None of that is a sales problem. It's a systems problem, and it's fixable without hiring anyone or replacing the software you already pay for.

Start here: automatic Google review requests

It doesn't have to be a huge overhaul. Small changes compound over time, just like the effect of Google reviews on new leads. After a job is marked done, a message goes out asking for a review. It keeps track of who's already been asked so nobody gets contacted twice, and it logs everything back into your records. Built to work with the CRM or job software you already have, or with none at all.

Book a call

Tell us what you're working with

A short form gets a real answer, not silence. We'll look at what you've already got before recommending anything.

Prefer to just talk? info@theagencyagency.ca